Creating smart replies
Smart replies let you create triggers for events like on message received, on status posted, on phone call etc. You can create a smart reply following Tools > Smart Replies > Create Smart reply button.
Opening panel show you various options to manage your smart reply. Firstly select a trigger on the top-left Condition. It's when your smart reply triggered. Then select a reply type. It can be a text message or file response. Depending on your selection you'll see options on the left. If you select Text, you need to set expected keywords and the text reply message.
After the type there are many options for the smart reply. These options configure your smart reply when it'll work or set actions after reply executes like tagging the chat, delete the chat add chat to a group or remove grom group etc.